Returns & Exchanges
At Cloudflare, we want you to love your home essentials; if you aren't completely satisfied, you can return or exchange eligible items within 30 days of delivery. All products must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your home goods in their original boxes, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.